Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Blocks of all narrative
Learn about our mission to keep Silver Rail Elementary together.
Join Us in Unity
Stand Together for Silver Rail Families
Your voice matters! Sign the petition to keep our Silver Rail community united and strong during this challenging time.
About Silver Rail Together
Silver Rail Together is a dedicated group of parents and guardians advocating for the preservation of our beloved Silver Rail Elementary School. In light of the tragic events on October 15, 2026, we believe it is crucial to keep our community united, allowing our children to heal together in a familiar environment. We are committed to ensuring that every voice is heard and that our children’s needs are prioritized during this challenging time.
Key Points of Our Petition
- Keep the Silver Rail community together in one school building.
- Provide families with the choice to transfer if needed, with support.
- Include Silver Rail families in decision-making processes.
Our mission is to advocate for the Silver Rail community, ensuring that our children, teachers, and staff remain together in a safe and supportive environment. We understand the importance of familiarity and community in the healing process, especially after the trauma experienced. By standing united, we aim to influence the school board’s decisions and foster a nurturing atmosphere for our children.
Silver Rail Together is a grassroots initiative formed by parents and families of Silver Rail Elementary. We are committed to advocating for our children’s well-being and ensuring their voices are heard in the decision-making process.